Privacy notice

This notice explains how SkyBizz handles personal information on its website, web app and browser extension. This is a working draft and will be finalised before general launch.

Two kinds of data

• Account data: names, emails and settings of the people who use SkyBizz. We are responsible for this data.
• Customer data: the contacts, WhatsApp messages, leads and tasks a business stores in its workspace. The business controls this data; we process it on its behalf only to provide the service.

What the browser extension reads

The SkyBizz for WhatsApp extension reads the chats you open in WhatsApp Web (names, phone numbers where visible, messages and delivery ticks) and sends them to your own workspace. It does not read other websites. Group chats are not synced.

AI processing

When AI replies are switched on, recent messages from a conversation are sent to our AI provider to draft a reply and extract lead details. Providers are contracted not to train on this data.

Storage and security

• Data is stored with tenant isolation, so one workspace cannot read another.
• Passwords are hashed; access tokens and credentials are encrypted.
• Backups are kept for a limited period and access is logged.

Your choices

Workspace owners can export or delete their data. People whose details are stored by a business using SkyBizz should contact that business first; we will help them respond.

Contact

Send privacy questions through the contact form.